News & articles
GDPR – Set your own data retention period
We have taken GDPR a step further, because we care deeply about our users' privacy — giving you full control over how long different types of data are stored with us.
We have made several adaptations to comply with the GDPR regulation, which came into effect on 25 May. In addition to reviewing our internal processes and systems, we have introduced a new setting in the Self-Service Portal that allows customers to specify how long different types of data should be retained.
Since different organisations have different needs, and since it is those business needs that provide the legal basis for data processing, we leave this decision entirely up to you. Please bear in mind, however, that our monthly and weekly reports are based on the data held in the system. If you choose to delete data after 30 days, for example, the reports will only reflect the most recent 30 days.
Beacon Tuner for Android Devices
Crystal Alarm launches Beacon Tuner for Android, an app that simplifies the installation and maintenance of iBeacons for indoor positioning. The app displays all active beacons sorted by proximity, battery level per device, and enables colour coding to, for example, identify floor levels. Battery levels are automatically synced to the Self-Service Portal. Launch is planned for April.
March 31, 2026
Crystal Button CB20 – 5,000 Units Sent with Zero Returns
Crystal Alarm announces that their new personal alarm, the Crystal Button CB20, has received a strong reception since launch — with nearly 5,000 units delivered and not a single return. The button has been designed for demanding environments such as industrial, healthcare, and logistics settings, offering a range of up to 400 metres, a five-year battery life, and an IP67 rating. The CB20 uses a proprietary communication protocol for greater reliability than standard Bluetooth, and can be integrated with the Crystal Alarm App, Wi-Fi positioning, and Cisco infrastructure.
February 22, 2026