News & articles
Enhanced personal data protection in reports
We continuously work to improve the security of our service and make enhancements wherever possible. As part of this, we are changing the way reports are distributed — instead of attaching the report directly to the email, a link will now be sent to administrators. This change is designed to help our customers maintain GDPR compliance. The report will no longer remain in the inbox, as it will be automatically deleted after 30 days.
Previously, reports were sent as email attachments, which meant they remained in the inbox even after the email had been read — unless the recipient manually deleted it.
Beacon Tuner for Android Devices
Crystal Alarm launches Beacon Tuner for Android, an app that simplifies the installation and maintenance of iBeacons for indoor positioning. The app displays all active beacons sorted by proximity, battery level per device, and enables colour coding to, for example, identify floor levels. Battery levels are automatically synced to the Self-Service Portal. Launch is planned for April.
March 31, 2026
Crystal Button CB20 – 5,000 Units Sent with Zero Returns
Crystal Alarm announces that their new personal alarm, the Crystal Button CB20, has received a strong reception since launch — with nearly 5,000 units delivered and not a single return. The button has been designed for demanding environments such as industrial, healthcare, and logistics settings, offering a range of up to 400 metres, a five-year battery life, and an IP67 rating. The CB20 uses a proprietary communication protocol for greater reliability than standard Bluetooth, and can be integrated with the Crystal Alarm App, Wi-Fi positioning, and Cisco infrastructure.
February 22, 2026