We continuously work on the security of our service and make improvements where it is possible. That is why we will change the delivery of reports so that it will be sent with a link to administrators instead of the report being attached in the mail. This is primarily to help our customers comply to the GDPR rules. This means that the report will not be left in the inbox, but will instead be deleted after 30 days.

Earlier this report was sent as an attachment in the e-mail, this resulted in the report staying in the inbox even after you read it unless the receiver deleted the email.

Earlier this year, we announced that we have begun work on integrating with SOS Access V4, which is a protocol for alarm transmission commonly used in Sweden. This makes it possible to connect Crystal Alarm to several alarm centers. Now we are pleased to announce that on Sunday, October 18, we launched the version of the cloud service that has been tested with the new protocol. Now, alarm centers that use SOS Access V4 will be available as an alternative for you with Enterprise who want to connect Crystal Alarm to an external alarm center.